QUALITY POLICY OF TERRAZA S.L.
The quality policy is developed based on the following principles and objectives:
OUR OBJETIVE
- Personal service & Custom development
- Developing and supplying new products for our customers that meet their needs, thereby allowing them to maintain and increase their competitive position.
OUR PRIORITY
- Achieving and maintaining high levels of customer satisfaction with the supplied products and services.
- Constantly and confidently working to maintain the high requirements demanded of our fabrics, the only way to achieve an increasingly competitive company.
OUR VALUE
- Accepting the contributions of every member of the organization as an increase in its value and as an improvement on the path towards excellence.
OUR EFFORT
Constant improvements based on 3 concepts
- Product - through the design and manufacture of high-quality technical fabrics adapted to customer needs.
- Service - increasing the customer response capacity and meeting the acquired commitments, consequently reducing/eliminating complaints and possible returns.
- Efficiency and efficacy in processes, thereby improving our performance and competitiveness.
Terraza SL would like to state its commitment to:
- The importance of our responsibility to our customers.
- Having the necessary resources for developing and continuously improving the Quality System.